Our online store utilizes cookies to improve the shopping experience. All Customer and Credit Card Data are stored in a Secure, Encrypted, and PCI Compliant manner.

Information we collect

Your information is collected during registration, order processing, newsletter subscriptions, survey responses, etc. Examples of possible information collected (but not limited to):

·       Your name

·       E-mail address

·       Company name

·       Billing address

·       Shipping address

·       Phone number

·       Credit card information

·       Tax I.D. number

Information use

Your information will be used for customer service processes. Our website updates are in response to customer feedback and user experience gathered by the website as you view information and process requests, such as newsletter subscriptions. We will not sell, exchange, transfer, or share your information without your consent. You have the option to give electronic consent by accepting the terms and conditions applicable to the specific process used. Example: information is transferred to third parties for payment and shipping during order processing. Your e-mail address may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related products or service information, etc. Note: if at any time you would like to unsubscribe from receiving future e-mail, we include detailed unsubscribe instructions at the bottom of the e-mail.

Security

Your information is processed on a secure server and sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, tax numbers, financials, etc.) will not be stored on our servers.

Cookie use

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables the sites or server providers systems to recognize your browser and capture and remember certain information. Example: Cookies are used to remember items in your shopping cart. You have an option to change your browser settings to warn you each time a cookie is sent or turn off all cookies. Our website services may not function properly with modified cookie settings but we are available at 800-246-8381 during business hours to process your request if you are unable to complete it online.

Information disclosure to outside parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who have agreed to keep your information confidential. Our third party associates assist us in operating our website, conducting business, and providing customer service.

Additional reasons we may share your personal information:

• To comply with the law
• Enforce our website policies
• Protect rights, property, safety (yours, ours or others)

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

We may include or offer third party links on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

We will not distribute your personal information to outside parties without your consent. All users of our site may make any changes to their information at any time. We are available to process your request at 800-246-8381 during business hours if you are unable to complete your changes online.

Children's Online Privacy Protection Act Compliance

Our website, products and services are all directed to people who are at least 13 years old or older. We do not knowingly collect any information from anyone under 13 years of age.

Online Privacy Policy

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.bio-vet.com

Your Consent

By using our site, you consent to Bio-Vet's website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post changes on this page.

Revised 01272021